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Frequently
Asked Questions

Top 10 Questions on Fax

Click any of the questions below to get the answers you need

 

I am getting a "Mailbox is Full" message, what are possible causes for this error? »

Why can’t I attach a file to my fax message? »

Why am I unable to receive faxes from fax machines? »

Why am I missing faxes? »

How do I set up my ATA adapter so I can send faxes with my fax machine? »

Why can’t I receive faxes on the Softphone? »

How do I customize my fax cover sheet? »

Why am I not able to receive faxes from email? »

Why am I unable to send faxes through my email? »

Why are my faxes from my online account being automatically deleted? »