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Service Status

Resolved Issues

The general support line is now back to normal operation. The incident began on May 22, 2015 09:44 AM PDT and was resolved on May 22, 2015 14:10 PM PDT. We apologize for any inconvenience to your business. Please note that you can always contact Support by submitting an online case at

To see if your account may be affected, go to the Service Status site.

  For technical, billing and account questions
If you have a critical issue affecting all users , or need assistance opening a case, please call us. For other requests, please open a case online.
1-888-898-4591(within the United States)
800-591-6543(within Canada)
0800 014 8091(within the United Kingdom)
1-925-301-8209(outside the United States)
1-647-933-2820(outside Canada)
+44 203 514 9006(outside the United Kingdom)

To open a case anytime,  click here.

When calling, please be prepared to provide your RingCentral Phone Number and Security Answer.

*24/7 Customer Phone Support available for Office customers with 2 or more Users

Phone Support Monday – Friday, 8am – 9pm EST / 5am – 6pm PST for Professional^ and Office customers with 1 User

Customers with Fax or ^Professional Pro plans should open a case at