Learning Center
System Status

Resolved Issues

The Service Provider for SMS text resolved the issue affecting delays in Business SMS texts for some RingCentral customers. The incident started on 08/21/2014, 6:45 am Pacific and was resolved on 08/21/2014, 9:15 am Pacific. We apologize for any service interruption to your business.


The RingCentral Softphone is a custom application for your desktop or laptop computer that turns it into a phone. You get real-time control of your calls and immediate access to creating and sending a fax, company and personal contacts, voicemail, and much more.

With the Softphone, you and your users can:
  • Dial and answer calls from your computer
  • Screen incoming calls
  • View and listen to voice messages
  • View your recent, answered, missed, received and dialed calls
  • Transfer incoming and outgoing calls to other phone numbers or extensions