Learning Center
System Status

Resolved Issues

The RingCentral Operations Team resolved an issue affecting incoming calls for Houston, TX area customers. The incident began on 7/23/2014, 12:20pm Pacific and was resolved on 7/23/2014, 12:55pm Pacific, Resolution time. We apologize for any service interruption to your business.

The general support line is now back to normal operation. The incident began on 07/22/2014 08;45 pst and was resolved on 07/22/2014 09:45AM pst. We apologize for any inconvenience to your business. Please note that you can always contact Support by submitting an online case at http://success.ringcentral.com/RCContactSupp. We will keep you informed with online and email status updates.

The RingCentral Operations team resolved an issue affecting incoming calls for some customers with USA phone numbers. The incident started on 7/22/14 at 11:01AM PDT and was resolved on 7/22/14 at 14:50 PDT. We apologize for any service interruption to your business.

Softphone

The RingCentral Softphone is a custom application for your desktop or laptop computer that turns it into a phone. You get real-time control of your calls and immediate access to creating and sending a fax, company and personal contacts, voicemail, and much more.


With the Softphone, you and your users can:
  • Dial and answer calls from your computer
  • Screen incoming calls
  • View and listen to voice messages
  • View your recent, answered, missed, received and dialed calls
  • Transfer incoming and outgoing calls to other phone numbers or extensions