Learning Center
System Status

Resolved Issues

The RingCentral Operations Team resolved an issue affecting delays in Business SMS texts for some RingCentral US customers. The incident started on 18-Sept-2014, 1:30 am Pacific and was resolved on 18-Sept-2014, 5:40 am Pacific. We apologize for any service interruption to your business.

The RingCentral Operations Team resolved an issue affecting incoming & outgoing calls for RingCentral users. The incident began on 09/10/2014, 11:40am Pacific and was resolved on 09/10/2014, 11:41am Pacific. We apologize for any service interruption to your business.

Salesforce Integration

The RingCentral App for Salesforce.com gives you seamless integration between your RingCentral phone system and Salesforce CRM, increasing call efficiency and improving productivity. You'll get:


  • One-click dialing
  • Caller account records
  • Real-time call notes
  • Call reporting

Administrators need to install the Salesforce.com RingCentral App.


Get started by downloading the RingCentral app for Salesforce.com Administrator Guide.


Please note that the RingCentral App for Salesforce is currently only available on select plans.

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