Learning Center
System Status

Resolved Issues

The RingCentral Operations Team resolved an issue affecting incoming calls for Houston, TX area customers. The incident began on 7/23/2014, 12:20pm Pacific and was resolved on 7/23/2014, 12:55pm Pacific, Resolution time. We apologize for any service interruption to your business.

The general support line is now back to normal operation. The incident began on 07/22/2014 08;45 pst and was resolved on 07/22/2014 09:45AM pst. We apologize for any inconvenience to your business. Please note that you can always contact Support by submitting an online case at http://success.ringcentral.com/RCContactSupp. We will keep you informed with online and email status updates.

The RingCentral Operations team resolved an issue affecting incoming calls for some customers with USA phone numbers. The incident started on 7/22/14 at 11:01AM PDT and was resolved on 7/22/14 at 14:50 PDT. We apologize for any service interruption to your business.

Salesforce Integration

The RingCentral App for Salesforce.com gives you seamless integration between your RingCentral phone system and Salesforce CRM, increasing call efficiency and improving productivity. You'll get:


  • One-click dialing
  • Caller account records
  • Real-time call notes
  • Call reporting

Administrators need to install the Salesforce.com RingCentral App.


Get started by downloading the RingCentral app for Salesforce.com Administrator Guide.


Please note that the RingCentral App for Salesforce is currently only available on select plans.

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