Some customers are unable to receive calls outside of the RingCentral network. When making a call the caller will hear "Your call can not be completed as dialed." You should still be able to check your current voicemails, as well as make calls from users within your RingCentral account (desktop and mobile). We are working diligently to resolve this and will have an update within 1 hour.Incident Start: 07/22/2014, 11:01 am Pacific
The general support line is now back to normal operation. The incident began on 07/22/2014 08;45 pst and was resolved on 07/22/2014 09:45AM pst. We apologize for any inconvenience to your business. Please note that you can always contact Support by submitting an online case at http://success.ringcentral.com/RCContactSupp. We will keep you informed with online and email status updates.
The RingCentral Operations Team resolved an issue affecting incoming calls for some customers in the Tampa Bay, Florida Area 813. The incident started on 7/18/2014, 7:30am Pacific and was resolved on 7/18/2014, 11:00 am Pacific. We apologize for any service interruption to your business.