Learning Center
System Status

Resolved Issues

The RingCentral Operations Team , and our service provider resolved an issue with numbers in area code (432) not being able to receive calls outside of the RingCentral network. The incident started on Nov 26, 2014 at 10:24 AM (PST), and was resolved on Nov 26, 2014 at 12:56 PM (PST)

Group Settings Overview

As an administrator or call queue manager, add and create call queues any time you want a specific group of users such as sales, support or billing to share incoming calls.


Give each call queue an extension or its own direct number (local or toll-free).


Administrators and call queue managers can:

Set up business hours Set greetings & hold music
Add Call Queue Members Set call handling & forwarding
Set advanced call handling Set messages & notifications


Next Suggested Topic: Set Up Business Hours

Other Settings Sections: Company Settings, User Settings