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Department Settings

As an administrator or department manager, add and create departments any time you want a specific group of users such as sales, support or billing to share incoming calls.


Give each department an extension or its own direct number (local or toll-free).


Administrators and department managers can:

Set up business hours Set greetings & hold music
Add department members Set call handling & forwarding
Set advanced call handling Set messages & notifications


Next Suggested Topic: Set Up Business Hours

Other Settings Sections: Company Settings, User Settings