Adding Phone Numbers to Your RingCentral Account

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SummaryHow do I add a phone number to my RingCentral online account?
Adding Phone Numbers to your RingCentral account can be done by an account administrator.  These numbers can be assigned to your extensions once you have added them. Follow these steps to add a telephone number to your RingCentral account

Step 1:

Step 2:

Go to Company Numbers and Info.

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Step 4:

Click Add Number.

NOTE: Click Add Company Fax Number if the number to be added is intended to send and receive fax messages.

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Step 5:

Select the type of number to be added. 

Option 1: Local Number

Under Option 1, you can choose the State/ Province, Area Code and your preferred number to be added to your web account.  Click Next to continue.

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Assign the extension to where the additional number will be assigned to.  In this scenario, it is assigned to the Auto-Receptionist.  Click Confirm to continue.

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You will be asked if you want to add more numbers.  Click No if you wish to add just one number.

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Go over the order confirmation page. Click Confirm once done.

The additional number will now be displayed under Company Numbers once added successfully.

Option 2: Toll Free Number

Under Option 2, you can add a Toll Free number of your choice. 

NOTE:  A $30 one-time setup fee applies only to 800 numbers.

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Option 3: Vanity Number

Type in any combination of letters, numbers or wildcards that you want to check if available.  There is a $30 one-time set up fee applied.

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A list of vanity numbers will be displayed from where you can choose from.  Pick one and click Next to continue.  The vanity number will take approximately seven (7) days to become active.

Option 4: International Number

Under Option 4, you can add an International Virtual Number. This will allow your customers in a particular country to call your Virtual Number so that their calls will be routed to your preferred extension.

Decide whether  to add a Geographic Number or a Toll-Free Number for a particular country and then select the appropriate option.

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Select a country.

NOTE: Physical address is required in the city corresponding to the geographic code of the international virtual number being requested. Proof of address is required for some countries including Germany. Please contact RingCentral at 1-800-820-3676 and 1-925-301-8209 for additional information on how to place an order.
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Select a Geographical Prefix and select a Telephone Number. Click Next.

Choose where callers would be redirected to when they call your virtual number. Click Confirm.

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If you need to add more numbers, click Yes. If not, click No.

See Also:

Assigning a Digital Line to a Different Extension
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