Adding a Forwarding Number to an Extension

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SummaryHow do I add forwarding numbers to my extension?
A Forwarding Number is an alternate phone number that a call gets forwarded to when you are unable to answer using your IP Phone.  Follow these steps when adding a forwarding number to an extension.

Step 1:

Step 2:

Go to Settings Phone System.

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Step 3:

Click Users.

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Step 4:

Select the user you wish to modify.

Step 5:

Click Call Handling & Forwarding.

call handling and forwarding

Step 6:

Enter the Forwarding Number on the appropriate field and then ensure that the status is ON.

NOTE:  Click Add Phone to add more forwarding numbers to an extension.

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NOTE:  Enable International Calling when adding an International forwarding number.  Standard rates apply.

Step 7:

Change the number of rings by clicking the User-added image symbol and then selecting the appropriate number of rings.

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QUICK TIP:  You can change the sequence of the forwarding numbers by clicking on the  User-added image and the User-added image arrows.

Step 8:

Click Save .
You have now added a forwarding number to your online account. 

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