RingCentral Contact Center customers may be experiencing screen recording playback issues. Contact Center teams continue to work with a third-party vendor to resolve this issue. The next update for this issue will take place on the morning of 7/30, or sooner if a significant change in status occurs. If you are experiencing this issue, please reach out to RingCentral customer care.
To see if your account may be affected, go to the Service Status site.