RingCentral Phone Numbers - Add a Toll-Free number
1. On your RingCentral account, go to Phone System > Phone Numbers, and under the Company tab, click Add Number.
2. On the Select Numbers step, click Toll-Free.
3. Select the Toll-Free prefix that you wish to add to your service. Select from the Available Numbers before clicking Add Numbers, and then click Next. You may select multiple numbers.
NOTE: If you want to change or deleted a selected number, hover on the number and click X.
4. Under Assign to Ext
., assign selected number to either the Auto-Receptionist
or to an Extension
. If you're done making changes, click Next
When you choose Auto-Receptionist, the number that you will add will become an Additional Company Number, and the calls will be connected to your company's Auto-Receptionist.
When you choose Extension
, the number that you will add will become your User's Direct Number, and the calls will follow that User's Greeting, Screening, and Hold Music and Call Handling & Forwarding settings.
5. On the Confirm Order
step, review your transaction's Charges
, and Taxes
, and Fees
Tick the checkbox to acknowledge and authorize charges for the additional number, and then click Next
NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. If you get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle, please contact RingCentral Customer Service.
6. On the Order Confirmation step, you will see more details on your transaction.
Click Print to print a copy of the order confirmation or click Done to complete the Add Number process.
NOTE: Take note of the Reference#:. You can use this when calling support for any inquiries on this order.