10/20/18 00:18 AM  

Phone Numbers - Add a Vanity Number | RingCentral

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SummaryAdding Vanity Numbers to your RingCentral account can be done by an Account Administrator. A Vanity Number is a personalized phone number that corresponds to a specific combination or letters on the telephone keypad that can be easily remembered, such as 1-888-MTRGAGE or 1-888-GARDENS. Follow these steps to add a vanity number to your RingCentral account.
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RingCentral Phone Numbers - Add a Vanity Number


1. Go to Phone System > Phone Numbers > Company tab > click Add Number button.

Go to Phone System > Phone Numbers > Company tab > click Add Number button.


2. The Add Number window will appear to guide you through the process. Under Select Numbers Type, select Vanity.

Choose a toll-free number prefix from the drop-down box. You may use the * (asterisk) as a wildcard when searching for available numbers.

For example, if you want to find a number that ends with 'SALE', enter ***-SALE. 

Click Search.

The Add Number window will appear to guide you through the process. Under Select Numbers Type, select Vanity. Choose a toll-free number prefix from the drop-down box. You may use the * as a wild card when searching for available numbers. Click Search.


3. Select an available number, then click Add Numbers.

Select an available number, then click Add Numbers.


4. Click Next to assign the number to an extension.

Click Next to assign the number to an extension.


5. Under Assign to Ext., select to assign the number to either the Auto-Receptionist or an Extension.  If you're done making changes, click Next and proceed to Confirm Order.

Auto-Receptionist 
When you choose Auto-Receptionist, the vanity number that you will add will become an Additional Company Number, and the calls will be connected to your company's Auto-Receptionist.

When you choose Auto-Receptionist, the vanity number that you will add will become an Additional Company Number, and the calls will be connected to your company's Auto-Receptionist.​


Selected Extension
When you choose Selected Extension, the vanity number that you will add will become your User's Direct Number, and the calls will follow that User's Greeting, Screening, and Hold Music and Call Handling & Forwarding settings.

​When you choose Selected Extension, the vanity number that you will add will become your User's Direct Number, and the calls will follow that User's Greeting, Screening, and Hold Music and Call Handling & Forwarding settings.


6. On the Confirm Order step, you may review your transaction's ChargesAdjustments, and TaxesCharges, and Fees. Tick the checkbox to acknowledge and authorize charges for the additional number, then click Next

NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. If you get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle, please contact RingCentral Customer Service.

On the Confirm Order step, you may review your transaction's Charges, Adjustments, and Taxes, Charges, and Fees. Tick the checkbox to acknowledge and and authorize charges for the additional number, then click Next.


7. On the Order Confirmation step, you will see more details on your transaction. You may click Print to print a copy of the order confirmation. Click Done to complete the Add Vanity Number process.

NOTE: Take note of the Reference#, you can use this when calling support for any inquiries on this order.

On the Order Confirmation step, you will see more details on your transaction. You may click Print to print a copy of the order confirmation. Click Done to complete the Add Vanity Number process.  NOTE: Take note of the Reference#, you can use this when calling support for any inquiries on this order.
 
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