1. Go to Phone System
> Phone Numbers
tab > click Add Number
2. The Add Number
window will appear to guide you through the process. Under Select Numbers Type
, select Vanity
Choose a toll-free number prefix from the drop-down box. You may use the * (asterisk) as a wildcard when searching for available numbers.
For example, if you want to find a number that ends with 'SALE', enter ***-SALE.
3. Select an available number, then click Add Numbers
4. Click Next
to assign the number to an extension.
5. Under Assign to Ext.
, select to assign the number to either the Auto-Receptionist or an Extension. If you're done making changes, click Next
and proceed to Confirm Order.Auto-Receptionist
When you choose Auto-Receptionist, the vanity number that you will add will become an Additional Company Number, and the calls will be connected to your company's Auto-Receptionist.Selected Extension
When you choose Selected Extension, the vanity number that you will add will become your User's Direct Number, and the calls will follow that User's Greeting, Screening, and Hold Music and Call Handling & Forwarding settings.
6. On the Confirm Order
step, you may review your transaction's Charges
, and Taxes
, and Fees
. Tick the checkbox to acknowledge and authorize charges for the additional number, then click Next
RingCentral has set limits for the protection of customers from fraudulent activities or over usage. If you get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle, please contact RingCentral Customer Service
7. On the Order Confirmation
step, you will see more details on your transaction. You may click Print
to print a copy of the order confirmation. Click Done
to complete the Add Vanity Number
Take note of the Reference#
, you can use this when calling support for any inquiries on this order.