09/20/18 21:41 PM  

Analytics Portal - Overview | RingCentral

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SummaryThe Analytics Portal contains reports that can be accessed by Account Administrators on the RingCentral Online account. This feature is available to all Office Standard, Premium, and Ultimate Edition Users. However, the Device Status Report can only be accessed by Office Ultimate Edition Users.
Details


Analytics Portal - Overview

The Analytics Portal will be the new interface for accessing new reports (Call Activity report, Device Status report) and existing reports such as Historical reports, QoS, and Live Reports.

Availability 
Supported Browsers
How to access
Tabs


Availability

The Analytics Portal is available to all RingCentral Office Standard, Premium, and Ultimate Edition Users, and can be accessed on the RingCentral Online account.

However, the Device Status Report (Reports > Analytics Portal > Phones & Devices) can only be accessed by RingCentral Office Ultimate Edition Users.


Supported Browsers

Chrome, Firefox, Safari, and Edge. 


How to access

The Analytics Portal can be accessed by Account Administrators on the RingCentral Online account by going to Reports > Analytics Portal.

Reports - Analytics Portal


Tabs

The Analytics Portal is composed of the following tabs:

Phones & Devices

Performance Report

Company Numbers

Subscriptions

Analytics Portal - Tabs


For more information, you can check the following references:

Analytics Portal - Device Status Report | RingCentral 
Analytics Portal - Performance Report Overview | RingCentral 
Analytics Portal - Company Numbers Report Overview | RingCentral 
Analytics Portal - Create Subscriptions | RingCentral 
Analytics Portal - Manage Subscriptions | RingCentral

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