11/08/18 18:11 PM  

Head-Up Display (HUD) - Pre-Call Commands | RingCentral Phone

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SummaryRingCentral Phone Head-Up Display (HUD) is a call management feature that allows you to improve your business' call management. This provides a more convenient interface for receiving incoming calls and managing your extensions' presence from the RingCentral Phone. 

You can manage calls RingCentral Phone Head-Up with the Pre-Call Commands. See below to learn more.
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Head-Up Display (HUD) - Pre-Call Commands

Under the HUD list, hover on a name to place a call or send a text message to the extension. 

 Call - When you hover on a name in your HUD list, you can click Call to dial the number assigned to that extension.

 Text - When you hover on a name in your HUD list, you can click Text to send a message to that extension.

hover on an extension under HUD

Clicking any of the options below during an active call will automatically place your current call on hold

• Call - This option will allow you to call an Extension in your HUD list.
• Text - This option will allow you to send a message to an Extension in your HUD list.

You can also manage calls with HUD during an active call. See RingCentral Phone - Head-Up Display (HUD) | Active Call Commands to learn more.


See Also:

Head-Up Display (HUD) - Overview | RingCentral Phone
Head-Up Display (HUD) - Enable and Set up | RingCentral Phone
Head-Up Display (HUD) - Dock/Undock Window | RingCentral Phone
Head-Up Display (HUD) - Add/Remove Extension on list | RingCentral Phone

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