08/21/18 20:53 PM  

Deskphones - Polycom | Internal Calls with Video Overview | RingCentral

« Go Back

Article

 
SummaryMaking internal calls with video can be made using supported Polycom VVX 500/501/600/601 and Polycom VVX cameras. This is an on-demand feature which is available to RingCentral Office Premium and Ultimate Users.
Details


Polycom VVX 500/501/600/601 - Internal Calls with Video Overview

RingCentral enables supported Polycom desk phones and detachable cameras to make internal extension to extension calls with video.

Availability
Requirements 
Limitations


Availability

This is an on-demand feature available to RingCentral Office Premium and Ultimate Users. Contact support to have this feature enabled.


Requirements

This feature does not require new firmware, but needs:

1. Any of the following desk phones that support detachable cameras:

Polycom VVX 500/501/600/601

2. A Polycom VVX camera (USB-connected)

Specifications:

• Supports 720p resolution
• H.264 video encoding
• Decodable H.264 Baseline Levels: 1, 1b, 1.1, 1.2, 1.3, 2
• Physical privacy shutter
• Adjustable tilt control
• LED for state


Limitations

The following features do not have video support:

• Call Monitoring, Barge, Whisper
• Call Park
• Call Switch
• Paging
• SLG
• Limited Ext
• Common Phone

NOTE: Video calling is NOT supported when specific features are invoked or when calls are created using types of line such as SLG, Common Phone (without Hot Desk), Limited Extension (without Hot Desk).



See Also

Deskphones - Polycom | Enable Video Calling | RingCentral
Deskphones - Polycom | Making Video Calls | RingCentral
 

Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information