08/14/18 22:55 PM  

Audit Trail - Detect failed logins and locked accounts | Administrators | RingCentral

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SummaryThis article describes the filters you need to use to check the failed logins and locked accounts. Available to all RingCentral Office accounts, Administrators (Super Admin or Billing Admin Role) now have the ability to track the changes on the account. Go to the Audit Trail page and check changes made to the account and generate the report with filter options. You have the option to download the data recorded by the Audit Trail feature.
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Audit Trail - Detect failed logins and locked accounts | Administrators

 

1. Log In to your RingCentral Account as an Administrator.
 

2. Go to Tools > Audit Trail.

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3. On the Audit Trail Page you can filter the information.
Click More˅ to view the specific filters. Click Items Affected.

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Check the box beside System Events. This will filter the Audit Trail to only show Successful Logins/Logouts, Failed Logins, and Locked Accounts.

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4. Click Apply


See Also:
Audit Trail - Overview | Administrators | RingCentral

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