08/29/18 23:41 PM  

User Templates - Modify User Details | RingCentral

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SummaryThis articles provides information on how to edit the User Details of existing templates. Follow the steps below to change your template settings.

NOTE: Your settings will override any configuration the affected users might have previously done.
Details
 

User Templates - Modify User Details


Edit the Regional Settings

1. Click User Details.

Click User Details.

 

2. Click Edit below Regional Settings.

Click Edit below Regional Settings.

 

3. Configure the following settings, then click Done.

Configure the following settings, then click Done.

 

4. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

5. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

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Configure the Roles settings

1. Click User Details.

Click User Details.

 

2. Click Edit below Roles.

Click Edit below Roles.

 

3. Select a role from the list, then click Done.
Select a role from the list, then click Done.

 

4. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

5. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

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Configure the User Hours settings

1. Click User Details.

Click User Details.

 

2. Click Edit below User Hours.

Click Edit below User Hours.

 

3. Select 24 hours / 7 days a week or Custom hours, then click Done.

NOTE: If you selected Custom hours, you need to set the working hours for the week. Click Copy to Weekdays if necessary.

Select 24 hours / 7 days a week or Custom hours, then click Save.

 

4. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

5. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

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Configure the User Groups settings

1. Click User Details.

Click User Details.

 

2. Click Edit below User Groups.

Click Edit below User Groups.

 

3. Select a User Group from the list, then click Done.

Select a User Group from the list, then click Done.

 

4. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

5. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

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Edit the Emergency Address

1. Click User Details.

Click User Details.

 

2. Select the country where the Emergency Address for the Phone lines will be provisioned.

User-added image

 

3. Click Edit below Address

Click Edit below Address.

 

4. Enter the Emergency Address. Carefully review the information.

Tick the box to acknowledge that you understand the emergency calling address service. Click I Accept.

User-added image

 

5. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

6. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

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Configure the Bandwidth settings

1. Click User Details.

Click User Details.

 

2. Click the drop-down box below Data Usage, then make a selection.

You may also tick Use HD Voice if possible checkbox.

Click the drop-down box below Data Usage, then make a selection.

 

3. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

4. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

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Receive Voicemail Messages about RingCentral Information

1. Click User Details.

Click User Details.

 

2. Tick the Receive information on product education, training materials, etc from RingCentral checkbox to receive voicemail messages regarding this information. Otherwise, leave unticked.

User-added image

 

3. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

4. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

[Back to Topics]

 

See Also:

User Templates - Modify Existing Template
User Templates - Template Settings
User Templates

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