08/29/18 23:40 PM  

User Templates - Modify Caller ID settings | RingCentra

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SummaryThis articles provides information on how to edit the Modify Caller ID settings of existing templates. Follow the steps below to change your template settings.

NOTE: Your settings will override any configuration the affected users might have previously done.
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User Templates - Modify Caller ID settings

 

Select the phone number that will be displayed as the User's Caller ID for outgoing calls.

NOTE: If you select Toll-Free number or Blocked as your Default Caller ID for any of your endpoints/calling features, you can also select an alternate local number to use in case we detect that your call will not go through.

 

1. Click the Outbound tab, then click Caller ID.


Click the Outbound tab, then click Caller ID.

 

2. Tick the Override User Settings checkbox to ensure the settings will be applied.

Check Override User Settings to ensure the settings will be applied.

 

3. Decide what phone number you want to display as your Caller ID number for the following:
 

By Phone

By Feature

RingOut from Web

Call Flip

RingMe (Outgoing to Caller)

Fax Number

Click Edit below the setting that needs to be changed.

Click Edit below the setting that needs to be changed.

 

4. You may tick the Display my extension number for internal calls checkbox if you prefer to display your extension as your Caller ID when making internal calls.

NOTE: All RingCentral and IP phones will see the extension. Calls forwarded to external phones, like a mobile phone, will still show your complete direct phone number.

You may check Display my extension number for internal calls if you prefer to display your extension as your Caller ID when making internal calls.

 

5. Scroll to the bottom of the page, then click Save.

Scroll to the bottom of the page, then click Save.

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