User Groups - Create via RingCentral Online Account
Creating a User group involves adding members to the group and assigning a Group manager who can modify the members' settings and view their Call Logs and Reports. The User Groups option in Templates
can help simplify the assignment of Users to User groups. IMPORTANT:
The Group manager must have at least a User Admin role and permission to access the group manager interface. You may review User Roles and Permissions
for more information.
Follow the steps below to create a User group:
2. Go to Users
> User Groups
3. If you are creating a User group for the first time, click Create
Otherwise, click New Group
4. Provide a name and description to your User Group. Click Next to proceed.
5. Tick the box beside the Users that you want to add as group members.
6. Select the Group Manager from the added members.
The selected Group manager must at least have a User Admin role and permission or a custom User role that would allow him/her to access and modify the group members' settings. Review the User role settings
on the Online account.