08/30/18 23:23 PM  

On-Demand Call Recording - Initiate | RingCentral

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SummaryThis article provides information on how to initiate on-demand call recording. On-Demand Call Recording enables Users to record calls at any time by pressing star 9 (*9) on a phone dial pad. This feature is enabled by default on ALL RingCentral Plans (excluding Fax plans).

Both Administrators and Users can manually record calls using their IP Phones or Forwarding Numbers by following the steps below:
Details

 

Initiate On-Demand Call Recording
 

The On-Demand Call Recording feature allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile

 

1. In an active call, press *9 (star 9) to start recording your conversation.
NOTE: You can tap the Record button using the RingCentral Phone for Mobile.

 

2. To stop and save the recording, you can press *9 (star 9) again.
NOTE: You can tap the Record button again using the RingCentral Phone for Mobile to stop and save the recording.

IMPORTANT: Your callers will hear a call-recording notification before and after the call is recorded.

 

See Also:


Call Recording Settings via RingCentral Online Account
On-Demand Call Recording - Enable or Disable | RingCentral 
On-Demand Call Recording - Customize Announcement | RingCentral 

 
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