Managing Integrated Calling via the Mobile app Call Settings
Users can easily enable or disable Integrated Calling by toggling its on/off button. Users who do not prefer their RingCentral calls to appear on their phone's call log may disable this feature. However, RingCentral calls will be interrupted by incoming mobile calls when Integrated Calling is disabled.
IMPORTANT: You may stop incoming calls on your RingCentral Phone Mobile App by disabling Data (VoIP) Calling. Disabling this feature also allows your RingCentral Phone Desktop App to ring instead of ringing the mobile app. You will need to enable Data VoIP Calling to make an outbound call using VoIP, otherwise, it will still dial out. However, it will use the iOS device's native dialer and your call will count against the plan/minutes you have.
1. Log in to your RingCentral Phone Mobile App.
2. Tap your Profile picture.
3. Tap Call Settings.
4. Scroll down and look for Integrated Calling.
Tap the slider button across Integrated Calling to either enable or disable this feature.
NOTE: A user gets a notification on the screen when Integrated Calling is disabled. A warning also appears only once when the call gets interrupted.
RingCentral Phone Mobile App - Integrated Calling
RingCentral Phone Mobile App - Integrated Calling - Sample Screens
RingCentral Phone Mobile App - VoIP Calling Overview