08/30/18 22:57 PM  

RingCentral Phone Mobile - Integrated Calling - Sample Screens

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SummaryThe RingCentral Integrated Calling feature helps you manage incoming and ongoing calls on the RingCentral Phone Mobile App on your iOS device. Different sample screens of the feature during an incoming call or outgoing call are provided below.
Details


Integrated Calling - Sample Screens

Users will see the following screens when Integrated Calling is enabled:

• Incoming call from a non-RingCentral contact

When screen is unlocked
When screen is locked 

• Incoming call from a RingCentral contact

When screen is unlocked
When screen is locked 

• When there is an ongoing RingCentral call and a mobile call comes in

• When an incoming RingCentral call is accepted


Incoming call from a non-RingCentral contact when the screen is unlocked

Users will see the following interactive buttons at the bottom when there is an incoming call from a non-RingCentral contact.

Incoming call from a non-RingCentral contact when screen is unlocked


A reminder can be set for the call in 1 hour or when the user leaves.

Incoming call from a personal contact when screen is unlocked - Remind me


The user can choose to decline the call and send any of the pre-set text messages or send a customized message to the caller.

Incoming call from a personal contact when screen is unlocked - Message


Incoming call from a non-RingCentral contact when the screen is locked

Users will see 3 interactive buttons at the bottom when there is an incoming call from a non-RingCentral contact. Slide the Answer button to the right to take the call. A reminder can be set for the call in 1 hour or when the user leaves. The user can choose to decline the call and send any of the pre-set text messages or send a customized message to the caller.

Incoming call from a personal contact when screen is locked

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Incoming call from a RingCentral contact when the screen is unlocked

The user call can either decline or accept the incoming call from a RingCentral contact.

Incoming Call from a RingCentral contact when the screen is unlocked

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Incoming call from a RingCentral contact when the screen is locked

The user can accept the call by sliding the Answer button to the right.

Incoming Call from a RingCentral contact when the screen is locked

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When there is an ongoing RingCentral call and a mobile call comes in

A screen similar to the image below appears when there is an ongoing call with a RingCentral contact and a call from a non-RingCentral contact comes in.

Users can Hold & Accept the incoming call from a non-RingCentral contact or End the current call & accept the call. There is also an option to send the incoming call to Voicemail. The user also has the ability to send a pre-filled message to the incoming caller.

If the call from the non-RingCentral contact is declined, the conversation with the RingCentral contact resumes.

When screen is locked

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When an incoming RingCentral call is accepted 

When an incoming call is accepted, a screen with the following options appears (see the left screen in the image below). Tapping the RingCentral button brings up a white screen that provides all the functions users are accustomed to in the RingCentral Mobile app.

When a call gets answered



See Also

RingCentral Phone Mobile App - Integrated Calling 
RingCentral Phone Mobile App - Managing Integrated Calling
Call Interruption on iOS 
Overview of VoIP Calling on the RingCentral Phone Mobile App 

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