09/11/18 20:24 PM  

Historical Reports - Generate Phone Number Report | RingCentral

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SummaryReports are graphical representations of your RingCentral account's call activities that can be generated by Account administrators and Group Managers. The Phone Number Report summarizes the call activities of each purchased phone number over a selected date range, so you can understand which numbers receive the most calls, which numbers result in the highest placement results, and which calls are answered. This article shows how you can generate a report for all Phone Numbers and for a specific Phone Number.
Details

Generate Phone Number Report


1. Log in as an Account administrator to your RingCentral Online Account.

2. Go to Reports > Historical Reports.

3. Click PHONE NUMBER.

4. Select your preferred date range. — Click the Date Filter box which displays Last 7 days by default. Click GO to proceed.

NOTE: Data loading may take a while.

5. Click EXPAND to view filtering options.

6. Click Select Numbers.

7. Tick the box before the Number/s, then click Done.
 
TIPS:

• Use the Search box to easily find a Number.
• Switch between views by clicking Show All or Show Selected.
• Use the Show drop-down box to view 10, 25, 50, or 100 names on one page.
• Use the page navigator right next to the Show drop-down box to jump to a different page.

8. Click Apply All.

NOTE: The page will refresh and display a Report based on phone numbers dialed.

9. Save or export your Report.​

NOTE: This step is optional. You may save Reports if you regularly generate the same data.
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