09/19/18 19:47 PM  

RingCentral Meetings | Missing scrollbar in Join Audio by Phone Call | RingCentral Canada

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SummaryThis article contains more information about the missing scrollbar in Join Audio by Phone Call.
Details
 

RingCentral Meetings | Missing scrollbar in Join Audio by Phone Call | RingCentral Canada



 

Background


On September 24, 2018, Apple is releasing an update to its Mac Operating System (OS 10.14 Mojave) that will impact some functionality of the RingCentral Meetings solution for Mac.

 

Description


On the previous versions of Mac OS (10.13 High Sierra or earlier), RingCentral Canada subscribers have the option to Join Audio by Phone Call, and then scroll and select the Dial-in Number from a list. 

 

Problem


After updating to Mac OS 10.14 (Mojave), RingCentral Canada will no longer be able to scroll down because the scrollbar is no longer visible 
 
Before Mac OS 10.14 (Mojave)
Scroll bar is visible
After Mac OS 10.14 (Mojave)
Scroll bar is not available
User-added imageUser-added image
 

Solution


RingCentral is currently working on a patch to fix this issue. 



Related Articles

RingCentral Meetings - Issues after upgrading to Mac OS 10.14 (Mojave) 

 
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