Starting November 6, 2018, the RingCentral support website will introduce a new layout. This will allow users to log in and see a variety of support tools catered to their account type.
Mobile view is now available and page content will auto-fit depending on the device you're using.
Search has been improved to bring you the most relevant content from knowledge base articles, user guides, videos, and community topics.
Quick links to most frequently used support content.
An overview of your support cases, billing and contact info.NOTE:
To ensure the cases, billing, and contact info section work, log in to your support account using your RingCentral credentials. The Billing tab is only available to administrators.
Dynamic content to show trending and top topics from the knowledge base and community. This section also contains links that allow you to instantly download RingCentral software.
Ask RingCentral, our new chat, gives you the choice to chat with a sales or support representative. If looking for additional support will also suggest articles before connecting you with top-notch support.