11/12/18 22:28 PM  

The RingCentral Support Website

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SummaryRingCentral's new support website, support.ringcentral.com has been redesigned to let you access multiple support tools on a single page.

RingCentral Support Site Old vs New

Starting November 6, 2018, the RingCentral support website will introduce a new layout. This will allow users to log in and see a variety of support tools catered to their account type. 

What's New?

Mobile view is now available and page content will auto-fit depending on the device you're using.

New RingCentral Support Mobile Desktop

Search has been improved to bring you the most relevant content from knowledge base articles, user guides, videos, and community topics.

RingCentral Support Search

Quick links to most frequently used support content.

Quick links most used content

An overview of your support cases, billing and contact info.

RingCentral Support Log in cases

NOTE: To ensure the cases, billing, and contact info section work, log in to your support account using your RingCentral credentials. The Billing tab is only available to administrators.

Dynamic content to show trending and top topics from the knowledge base and community. This section also contains links that allow you to instantly download RingCentral software.

RingCentral Support Dynamic Topics

Ask RingCentral, our new chat, gives you the choice to chat with a sales or support representative. If looking for additional support will also suggest articles before connecting you with top-notch support.

RingCentral Support Sales Chat
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