11/08/18 20:30 PM  

Presence - Allow your extension to be monitored by others | RingCentral

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SummaryThis article contains steps for allowing other users to monitor calls going to your extension or view your Presence / availability status.
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Presence - Allow your extension to be monitored by others

 
  1. 1. Log into your RingCentral Online account
  2. 2. Go to Settings > Phones & Numbers Phones > Presence.
  3. 3. Under Permissions, enable Allow other users to see my Presence status by clicking the On radio button, then click Save

OPTIONAL: Under Select users permitted to answer my calls, you can select and allow users to pick up your incoming calls when you are unavailable, then click Save
 


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