Incoming Calls Notification on the RingCentral Phone
The RingCentral Phone for Desktop features a popup notification for incoming calls on both Mac and Windows. Previously, when Users who are part of a simultaneous group receive a call on the RingCentral Phone, the app pops up in the middle of the screen they are working on.
How to enable the Incoming Calls Notification
1. Open the RingCentral Phone on your computer.
2. Go to Settings > Calls > Incoming.
3. Click the slider button next to Display incoming calls in desktop notifications window.
Users will see the following popup notification on their computer when there is an incoming call on the RingCentral Phone once the feature is already enabled,
RingCentral Phone - Overview