05/17/19 17:36 PM  

RingCentral Meetings - Known Usability Issues version 7.0

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SummaryRingCentral has identified possible usability issues for Users when upgrading to the recent version of RingCentral Meetings. We appreciate your patience as we work to improve the usability of RingCentral Meetings.
Details

 

RingCentral Meetings - Known Usability Issues version 7.0 


New Mac Outlook Plugin supports Outlook versions prior to 16.2 
The in-meeting page will display in English for first time RingCentral Meetings Users who use a non-English system language 

 

New Mac Outlook Plugin supports Outlook versions prior to 16.2 

 

Description

New Mac Outlook Plugin supports Outlook versions prior to the 16.2 update. If Users use the later version of Mac Outlook, which is greater than 16.2, Outlook Plugin usability may be negatively impacted.
 

Environment Affected

• Mac computers with prior versions of RingCentral Meetings Outlook Plugin 16.2 
• Does not affect Windows 
 

Status

We are currently investigating potential solutions to this issue.

 

The in-meeting page will display in English for first time RingCentral Meetings Users who use a non-English system language 

 

Description

Launching RingCentral Meetings on a non-English system will display in English language. This happens on first-time install of RingCentral Meetings on a Windows computer with a non-English system language.

This will not be an issue if RingCentral Meetings is already installed previously.
 

Actual Behavior

When a first time user who has not installed RingCentral Meetings on a Windows that has a non-English system language (for example: Chinese), the In-Meeting part will display English but not Chinese. 
 

Environment Affected

Non-English Windows computer with first-time install of RingCentral Meetings version 7.0
 

Workaround

You can switch the Meetings language to another language, and then switch back. The In-Meeting part will then display the correct language. See RingCentral Meetings - Change preferred language | Windows to learn how.
 

Status

We are currently investigating potential solutions to this issue.


See Also:

RingCentral Meetings - Known Usability Issues versions 5.1, 5.4, 6.0, 6.1, 6.3, 7.0

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