01/26/19 00:50 AM  

Fax - Supported File Attachments | RingCentral

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SummaryWhat are the supported File Types for Faxes?
Details

 

What types of file can be attached to a Fax


RingCentral Internet Fax makes faxing easy by allowing you to send a fax message and attach several file types without a fax machine or dedicated line. 

To prevent issues when sending your documents as fax attachments, make sure to check the following before sending your fax message: 

• Ensure that the attached files are supported. For the list of supported file types, scroll down to the table below.
• Ensure that the file name of the attached files do not include ampersands (e.g. &) or other special characters such as @#$%^&*, etc...
• Ensure that the attachment does not exceed 200 pages.
• Ensure that the combined size of all attachments do not exceed 20 MB.

 

Supported File Types

File Extension

Application Type

Supported Versions

pdf

Adobe Acrobat / Adobe Reader

All

psd

Adobe PhotoShop

3.0 and higher

doc, docx, docm*

Microsoft Word

Windows: 95, 97, 2000, 2003, 2007
Mac: 4, 5.x, 95, 98

dot

Microsoft Word Document Template

All

mcw

Microsoft Word for Mac

4 - 5.1

xls, xlsx, xlsb, xlsm*

Microsoft Excel

5, 95, 97, 2000, 2003, 2007

ppt, pptx, pptm*

Microsoft PowerPoint

4 and higher

vsd, vdx

Microsoft Visio

All

pub

Microsoft Publisher

98, 2000, 2003

wps

Microsoft Works

All

wri

Microsoft Windows Write

All

awd

Microsoft Fax

All

tif, tiff, gif, jpg, jpeg, bmp, png, pcx, tga

Generic Graphic Formats

All

rtf

Rich Text Format

All

txt, log, h, cpp, c, err, hpp

Text Files

All

wk1, wk3, wk4

Lotus 1-2-3

All

wq1

Quattro Pro DOS

All

xml

Extensible Markup Language

All

html, htm

HyperText Markup Language

All

csv

Comma Separated Values

All

 

IMPORTANT: Macro-enabled files that require a macro to execute for the file to open are not supported.


RingCentral recommends setting Adobe Acrobat Reader as the default PDF file manager/reader. Though there are some PDF Readers available on the internet, RingCentral strongly suggests to use Adobe Acrobat Reader. Adobe Acrobat Reader is a free software and can be downloaded from Adobe's website.

 

See Also:

Fax Troubleshooting Checklist
Sending Fax Messages Using RingCentral Online Account  
Sending Faxes Using Email (Email-to-Fax) 
Sending Faxes using your RingCentral Desktop app 
Sending and Forwarding Fax Messages Using the RingCentral Mobile app

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