06/28/18 02:49 AM  

Fax - Supported File Attachments for Faxes | RingCentral

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SummaryWhat are the supported File Types for Faxes?
Details
 

Supported File Attachments for Sending Fax


RingCentral Internet Fax makes faxing easy by allowing you to send a fax message and attach several file types without a fax machine or dedicated line. 

To prevent issues when sending your documents as fax attachments, make sure to check the following before sending your fax message: 
• Ensure that the attached files are supported. For the list of supported file types, scroll down to the table below.
• Ensure that the file name of the attached files do not include ampersands (e.g. &) or other special characters such as @#$%^&*, etc...
• Ensure that the attachment does not exceed 200 pages.
• Ensure that the combined size of all attachments do not exceed 20 MB.
 

Supported File Types

File Extension
Application Type
Supported Versions
pdf
Adobe Acrobat / Adobe Reader
All
psd
Adobe PhotoShop
3.0 and higher
doc, docx, docm*
Microsoft Word
Windows: 95, 97, 2000, 2003, 2007
Mac: 4, 5.x, 95, 98
dot
Microsoft Word Document Template
All
mcw
Microsoft Word for Mac
4 - 5.1
xls, xlsx, xlsb, xlsm*
Microsoft Excel
5, 95, 97, 2000, 2003, 2007
ppt, pptx, pptm*
Microsoft PowerPoint
4 and higher
vsd, vdx
Microsoft Visio
All
pub
Microsoft Publisher
98, 2000, 2003
wps
Microsoft Works
All
wri
Microsoft Windows Write
All
awd
Microsoft Fax
All
tif, tiff, gif, jpg, jpeg, bmp, png, pcx, tga
Generic Graphic Formats
All
rtf
Rich Text Format
All
txt, log, h, cpp, c, err, hpp
Text Files
All
wk1, wk3, wk4
Lotus 1-2-3
All
wq1
Quattro Pro DOS
All
xml
Extensible Markup Language
All
html, htm
HyperText Markup Language
All
csv
Comma Separated Values
All
IMPORTANT: Macro-enabled files that require a macro to execute for the file to open are not supported.

RingCentral recommends setting Adobe Acrobat Reader as the default PDF file manager/reader. Though there are some PDF Readers available on the internet, RingCentral strongly suggests to use Adobe Acrobat Reader. Adobe Acrobat Reader is a free software and can be downloaded from Adobe's website.
 

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