10/19/18 21:31 PM  

Integrations - RingCentral for Hangouts Chat Overview

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SummaryGetting to know RingCentral for Hangouts Chat
Details

RingCentral for Hangouts Chat enables users to start RingCentral meetings and conferences, and view help messages, right from the Google Hangouts Chat rooms environment.

Click on links below to learn more.

Availability 
Requirement
Features and Benefits 
Enabling the Feature


Related Article

RingCentral for Hangouts Chat Bot Commands


Availability

RingCentral for Hangouts Chat is available for all RingCentral Office plans — Essentials, Standard, Premium, and Ultimate.

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Requirement

RingCentral for Hangouts Chat requires a G Suite account.

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Features and Benefits

• Boosts user productivity by enabling users to start RingCentral meetings and conferences right from Google Hangouts.

• The Host can easily search and add the RingCentral bot from the app connecting it to their RingCentral account.

• Increases customer engagement by allowing members in the Room to join the meeting by clicking on the invite link without signing in to RingCentral.

• Extends RingCentral for Slack integration by combining the benefits of RingCentral Office with Google Hangouts Chat.

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Enabling the Feature


Step 1:

Go to chat.google.com.


Step 2:

Log in using your Google account.

Log in using your Google account.


Step 3:

Click + Find people, rooms, bots.

Click + Find people, rooms, bots.


Step 4:

Click Create Room.

Click Create Room.


Step 5:

Enter the Room name, then click CREATE.

Enter the Room name, then click CREATE.


Step 6:

Click ADD PEOPLE & BOTS.

Click ADD PEOPLE & BOTS.


Step 7:

Type RingCentral on the search box, then click RingCentral BOT.

Type RingCentral on the search box, then click RingCentral BOT.


Step 8:

Click SEND.

Click SEND.


Step 9:

Click the link to log in to RingCentral.

NOTE: First-time users will be prompted to log in using their RingCentral credentials.

Click click here to log in using your RingCentral credentials.


Step 10:

Enter your RingCentral email or phone number.

Enter your RingCentral email or phone number.


Step 11:

Enter your phone number, extension (optional), and password, then click Sign In.

Enter your phone number, extension (optional), and password, then click Sign In.


Step 12:

A notification appears once the app has been authenticated. Close the browser window.

A notification appears once the app has been authenticated. Close the browser window.


You can now use RingCentral for Hangouts Chat to start a Meeting, Conference, or view help messages.

See RingCentral for Hangouts Chat Bot Commands for more information.

 

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