The Forward My Calls to RingCentra
l feature lets you maintain a phone number with your current provider, and forward calls automatically to your RingCentral account. After adding it as a Forwarded Number, RingCentral considers the first forwarded call a "verification" that the customer owns the number. After one successful forwarded call is detected, that Forwarded Number can be used as outbound Caller ID.
plan customers who want to upload a list of numbers to be forwarded to their RingCentral account you will need to prepare the following requirements:
a. Signed Substitute Presentation Caller ID Agreement NOTE:
User ID is required on this document, request this information when you call support
b. Bill-copy showing ownership of the numbers to be added
c. CSV list of numbers to be added as Forwarded Number in E.164 format
Format example: 16505551212 (country code in front of the number)