03/13/18 20:03 PM  

Caller ID - How to change the caller ID? | RingCentral

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SummaryOutbound Caller ID is a feature that displays your phone number to the party you are calling. This article demonstrates how Users can edit their extension's Outbound Caller ID settings via the RingCentral Online account.
Details

Caller ID - How to change the caller ID?


1. Go to Settings > Outbound Calls/Faxes > Caller ID.

Settings, Outbound Caller ID


2. On the Caller ID section, decide what phone number you want to display as your Caller ID number for:
> Outgoing calls, and
> Other RingCentral features

Click Edit on the phone/feature you want to modify, then select the number you want to use as the Caller ID.

NOTE: The available features will depend on which RingCentral plan your RingCentral account is subscribed to, and the Role/Permission granted to your User extension by your RingCentral account's Administrator.

User-added image
 
1. By Phone (Desk phone) - All phones (including softphone) with an assigned Digital Line are listed so you can configure the settings individually.

2. RingOut from Web - For information about this feature, go to Using the RingOut from your RingCentral Online Account.

3. RingMe (Outgoing to Caller) - For more information about this feature, go to Generating a RingMe Button or Link for your Website or Email Signature.

4. Call Flip - For more information about this feature, go to Using the Call Flip feature.

5. Fax Number - The Caller ID selected for this feature is applied to all outgoing faxes. For more information, check the Sending Faxes section of the RingCentral Fax Resources article.

6. Mobile App - (RingCentral Phone for Mobile) For more information about this feature, go to RingCentral Mobile app for iOS Overview.

7. Additional Desktop App - (RingCentral Phone) For more information about this feature go to RingCentral Phone Overview.                                                                                                                                                                                                                                                                              
8. Common Phone - For more information about this feature, go to Hot Desking Overview.

9. Alternate Caller ID - If you select Toll-Free number or Blocked as your Default Caller ID for any of your endpoints/calling features, this section will allow you to select an alternate local number to use in case we detect that your call will not go through.
 

3. Click Save to save your changes. 
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