09/01/18 02:47 AM  

Caller ID - Set your Caller ID | RingCentral

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SummaryOutbound Caller ID is a feature that displays your phone number to the party you are calling. This article demonstrates how Users can edit their extension's Outbound Caller ID settings via the RingCentral Online account.

Caller ID - Set your Caller ID

1. Click on the Settings tab.

2. Go to Outbound Calls/Faxes > Caller ID.

3. On the Caller ID section, decide what phone number you want to display as your Caller ID number for Outgoing calls and other RingCentral calling features. Click Edit on the phone/feature you want to modify, then select the number you want to use as the Caller ID.

NOTE: The available features will depend on which RingCentral plan your RingCentral account is subscribed to, and the Role/Permission granted to your User extension by your RingCentral account's Administrator.
By Phone (Desk phone) - All phones (including softphone) with an assigned Digital Line are listed so you can configure the settings individually.

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By Feature 

RingOut from Web
 - For information about this feature, go to Use RingOut | RingCentral Online Account.

RingMe (Outgoing to Caller) - For more information about this feature, go to RingMe - Generate a Button or Link.

Call Flip - For more information about this feature, go to Call Flip - Configure a user's settings.

Fax Number - The Caller ID selected for this feature is applied to all outgoing faxes. For more information, check the Sending Faxes section of the RingCentral Fax Resources article.

Mobile App - (RingCentral Phone for Mobile) For more information about this feature, go to RingCentral Mobile app for iOS Overview.

Additional Desktop App - (RingCentral Phone) For more information about this feature go to RingCentral Phone - Overview.                                                                                                                                                                                                                                                    
Common Phone - For more information about this feature, go to Hot Desking - Overview.

Alternate Caller ID - If you select Toll-Free number or Blocked as your Default Caller ID for any of your endpoints/calling features, this section will allow you to select an alternate local number to use in case we detect that your call will not go through.

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3. Click the Save button located at the bottom of the page to save your changes. 

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