03/02/18 00:18 AM  

RingCentral Meetings Account: Meetings Dashboard

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SummaryHow do I use the Meetings Dashboard?
Details
The RingCentral Meetings Dashboard provides Administrators with a quick snapshot of the overall usage of meetings within the organization. This allows Administrators to view account-wide usage data and analyze issues for occurred events.

 

Key Features and benefits:

 Dashboards provide the following information:
• Overview of overall meetings usage in the enterprise
• All past and live meetings
• Past and live webinar information
• RingCentral Rooms usage
• Room Connector port usage
 

Availability:

• Available to RingCentral Meetings Advanced Accounts. For comparison of Meetings Account features go to RingCentral Meetings Account Overview.
 

Access Meetings Dashboard

 

Step 1:

Go to Reports > Meetings Dashboard.

User-added image

Step 2:

On the Meetings Dashboard page you may select the following tabs:

Dashboard
Meetings
RingCentral Rooms
Room Connector
Webinar

Meetings Dashboard overview

Meetings Dashboard overview 2
 

Dashboard

All data on the Dashboard tab can be filtered by setting the Period.

• Active Users
• Meetings
• Room Connector ports usage
• Webinars

Dashboard - select Period

Top 10 Users

Top 10 Users

Usage By: Meetings, Meeting Minutes and Participants

Usage By - Meetings

Top 10 Locations

Top 10 Locations

Devices by Meetings

Devices by Meetings

Top 25 RingCentral Rooms with issues

Top 25 RingCentral Rooms with issues

Version By: RingCentral Meetings, RingCentral Rooms and RingCentral Rooms Controller

Version By RingCentral Meetings
 

Meetings

The Meetings tab displays the Live and Past Meetings information. 

Meetings tab

Click on the Meeting ID to review the details of the Meeting.

select meeting ID

The Meeting Details displays the ParticipantsDevice used, IP AddressLocationNetwork TypeJoin Time, and Leave Time

Meeting Details

NOTE: During a live Meeting, an Administrator may join  by clicking on the Join as an assistant. To do this got to the Live Meetings tab click on the Meeting ID > Join as an assistant.

Join as assistant
 

RingCentral Rooms

The RingCentral Rooms tab displays the created Rooms.

RingCentral Rooms tab

Click on the Room Name to review meeting history and the detail of each meeting.

select rooms

Rooms details
 

Room Connector

The Room Connector tab displays the Room Connector Ports Usage.

Room Connector tab
 

Webinars

The Webinars tab displays the information for Live and Past Webinars.

Webinars tab
 
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