10/15/18 23:06 PM  

Company Settings - Directory Listing | Publish Company Info | RIngCentral

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SummaryHow do I use the Directory Listing feature? How do I publish my company's information to the Directory Listing? How do I remove my company from the Directory Listing?
Details

Directory Listing enables business details to be published in the National Local Directory Assistance. Once your company details are published, potential customers can readily and easily locate your business.

This article demonstrates how Account Administrators can access this feature from the RingCentral Online Account. Click any of the links below for instructions on how to publish or remove your Company Info from the Directory Listing.

How to publish
How to remove


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How to Publish your Company Info

There are several ways of accessing Directory Assistance. In this example, we will use the link from the Phone System menu.


Step 1:

Logging in to your RingCentral Online Account.

Step 2:

Under Phone System, click Company Info, then click Directory Assistance.

Admin Portal - Phone System - Click Company Info, then click Directory Assistance.

Step 3:

Enter the required information in the provided fields, then click Next.

Admin Portal - Phone System - Company Info - Directory Assistance - Enter Information, then click Next.

Step 4:

Tick the checkbox to confirm that you agree to the terms of service.
Click Publish.

NOTE:  To review the RingCentral End User License Agreement and Terms of Service, click here.

Admin Portal - Phone System - Company Info - Directory Assistance - Tick the checkbox, then click Publish.

Step 5:

A confirmation window appears once the information was successfully submitted.
Click OK to proceed.

Admin Portal - Phone System - Company Info - Directory Assistance - Confirm Publish - Click OK.


NOTEStatus will display whether the listing details have been published or not.

Admin Portal - Phone System - Company Info - Directory Assistance - Publish - Status

 

How to Remove your Company from the Directory Listing


Step 1:

In the Directory Listing details section, click Remove Listing.

Admin Portal - Phone System - Company Info - Directory Assistance - Click Remove Listing.

Step 2:

A confirmation window will display that your request to remove the business information have been submitted successfully. Click OK to proceed.

Admin Portal - Phone System - Company Info - Directory Assistance - Confirm Deletion - Click OK.



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