The Status feature allows you to open your line to accept calls or set your line as busy or invisible. Follow these steps to change your activity status on the RingCentral mobile app.
NOTE:
The default setting for your extension is
Available. This will allow you to take Incoming calls for your extension.
When you select
Do Not Disturb, any calls will connect immediately to your voicemail.
Choose
Invisible so other Users will not see whether you are Busy or Available.
When you set your Status to
Busy or
Invisible, you can choose not to receive calls from a Call Queue. You can still receive notifications and calls going directly to your Extension as long as you enable
Accept Call queue calls.
NOTE: Your Availability Status is automatically applied immediately to your extension after tapping
Done.
