01/25/19 21:25 PM  

RingCentral Phone Mobile - Call Availability and Do-Not-Disturb (DND) Status

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SummaryHow do I change my Availability Status, or Do-Not-Disturb (DND) Status on my RingCentral Mobile app?
The Status feature allows you to open your line to accept calls or set your line as busy or invisible. Follow these steps to change your activity status on the RingCentral mobile app.


Step 1:

Step 2:

Tap your Profile Picture.

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Step 3:

Tap Status.

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Step 4: 

The default setting for your extension is Available. This will allow you to take Incoming calls for your extension.

When you select Do Not Disturb, any calls will connect immediately to your voicemail.

Choose Invisible so other Users will not see whether you are Busy or Available. 

When you set your Status to Busy or Invisible, you can choose not to receive calls from a Call Queue. You can still receive notifications and calls going directly to your Extension as long as you enable Accept Call queue calls

NOTE: Your Availability Status is automatically applied immediately to your extension after tapping Done

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NOTE: You can choose to stop receiving incoming calls on your Mobile app only by turning Data (VoIP) Calling OFF

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