10/16/18 00:19 AM  

Intercom - Overview | RingCentral

« Go Back

Article

 
SummaryThe RingCentral Intercom feature allows hands-free peer-to-peer conversations between users on desk phones. It enables you to call an individual extension and the destination phone automatically answers the call in speakerphone mode. Common use cases include: Executive call announce, call park notifications, and other hands-free communication. 
Details
For more videos like this, visit RingCentral University.

 


Intercom - Overview | RingCentral 


Features

• Intercom enables two-way, peer-to-peer communication between desk phones for users on the RingCentral system.

• Every desk phone comes with an Intercom soft key.

• Extension users can set permissions on their RingCentral account and determine which user(s) they can Intercom with.

• Desk phones ‘beep’ to notify you of incoming Intercom.

• Speakerphone is automatically initiated to enable direct, hands-free conversation.

• The Intercom feature is instantly available once devices are assigned to extension users.


See Intercom - Enable Intercom | RingCentral Online Account to learn how to set up the Intercom on your RingCentral account.



See Also

Intercom - Initiate an Intercom Call | RingCentral
Intercom - Frequently Asked Questions | RingCentral

Ranking
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information