A RingCentral SIP Phone is a phone that is purchased directly from RingCentral. All SIP phones purchased from RingCentral are pre-configured, with a Digital Line, and ready for use when plugged in to your network.
A RingCentral Digital Line is assigned to your IP Phone or RingCentral for Desktop (Softphone) in order to make inbound and outbound calls. Unlike your Additional Numbers or Virtual Numbers, a RingCentral Digital Line allows you to receive and make direct outbound calls from your IP Phone and RingCentral desktop app simultaneously.
Purchase a Desk Phone via the RingCentral Online Account
Under Admin Portal
, click Phone System
, and then click on Phones & Devices
On the Phones & Devices
section, click on the Unassigned tab
Under the Unassigned
tab, click on Add Device
Select the device that you want to order from the list. Click on your chosen device, and then click Add to Cart.
Specify the number of device that you want to order under QTY
, and then click Next
Select the Shipping Address
. There is no phone to be shipped since you already have an Existing phone for the Digital Line. We only need to do this as part of the needed steps.
You can select a Shipping Address from the drop-down list. You can also add a New Shipping Address by clicking on New
If you click New
to add a new Shipping Address, the page will redirect to a window where you can add a new Shipping Address. You can click Save address
so you can use it in the future, and then click Add
Select the Device
that will be shipped to the address that you have specified, and then click Create Shipping Group
Review and confirm your order.
Tick the box, and then click Next
or click Print
to have a copy of your order.NOTE:
Your ordered device will appear under the Unassigned Phones
section on your account. To assign the device to a User in your account, follow the steps in Set up and Assign an Unassigned phone to a User in your account
, and then select Unassigned phones ordered from RingCentral