08/30/17 19:35 PM  

Deleting Company Phone Numbers

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SummaryAs an Account Administrator, how can I delete the company's phone numbers from my RingCentral account?
Details

This article discusses how Account administrators can delete an existing toll-free number via the RingCentral Online account. There are instances when you want to change your existing toll-free number and remove the old one. 

IMPORTANT: Once you have deleted your number, you might not be able to get it back. Make sure that the phone number that you are deleting from your account is not used by any extension.

TIP: Open an image in a separate tab or zoom the page to make it bigger.


Step 1:

Log in as an Administrator to your RingCentral Online account.

Step 2:

Under Phone System, click Phone Numbers.

Admin Portal - Phone System - click Phone Numbers.

Step 3:

Your Company Numbers will be displayed (Main Number, Fax Number, and the numbers assigned to your company's Auto-Receptionist).

Click any of the links below to learn how to delete the following company phone numbers:

• Delete Phone Numbers assigned to the Company Auto-Receptionist 
• Delete Company Fax Number 


     Delete Phone Numbers assigned to the Company Auto-Receptionist


Step 1: 

Locate the number that you wish to remove from your account, and then click Delete.

You can either click Delete across the number, as shown in the image below or delete multiple numbers at the same time.

Admin Portal - Phone System - Phone Numbers - Select a number to delete, then click Delete.


To remove multiple numbers at a time, select the numbers, and then click Delete.

Admin Portal - Phone System - Phone Numbers - Select multiple numbers to delete, then click Delete.

Step 2: 

You will see a pop-up window that will ask you to confirm if you really want to delete the number/s.

Click Yes.

Admin Portal - Phone System - Phone Numbers - Delete selected number, click Yes to confirm.
 

     Delete Company Fax Number


Step 1:

Click the Fax Number.

User-added image

Step 2:

Click Delete Number.

User-added image

Step 3:

You will see a pop-up window that will ask you to confirm if you really want to delete the number/s.

Click Yes.

Admin Portal - Phone System - Phone Numbers - Delete the fax number, click Yes to confirm.



See Also

Company Numbers Overview 
Adding Phone Numbers to Your RingCentral Account 

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