03/05/18 20:44 PM  

Logging in to your RingCentral Mobile App

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SummaryHow do I log in to my RingCentral Mobile App?
Details
The RingCentral Mobile App can be used to change your extension settings, making and receiving calls, and many more. Follow the steps below to learn how to log in or change the login details on your RingCentral Mobile App with your RingCentral Phone Number and Password.

NOTE: If you are still using a numeric password, you may not be able to log in to your RingCentral mobile app. You must switch to an alphanumeric password to proceed. For more information, see Alphanumeric Password and PIN Overview.

Log in to your RingCentral Mobile App as a User
Log in to your RingCentral Mobile App as an Administrator
Log in to your RingCentral Mobile App using Single Sign-On
Update your RingCentral Mobile App Login Information
 

Log in to your RingCentral Mobile App as a User

Step 1:

Launch the RingCentral Mobile App.

User-added image

Step 2: 

Tap Sign In.
 
User-added image

Step 3: 

Tap the flag and then, select the country where your RingCentral account is located.

QUICK TIP: Scroll down the country list to view more countries.

Mobile app - Login screen - Tap the flag, then select  the country of your RingCentral account

Step 4: 

Enter your RingCentral Direct Phone Number and Password or your RingCentral Main Company Number, your Extension Number and Password. Tap Sign In when done.

User-added image

Log in to your RingCentral Mobile App as an Administrator

Step 1:

Launch the RingCentral Mobile App.

User-added image

Step 2: 

Tap Sign In.
User-added image

Step 3: 

Tap the flag and then, select the country where your RingCentral account is located.

Mobile app - Login screen - Tap the flag, then select  the country of your RingCentral account

NOTE: To log in using Single Sign-On, click here

Step 4: 

Enter your RingCentral Phone Number and Password and then tap Sign In when done.

NOTE: You need to specify your Extension Number if there are two (2) or more Administrators in your RingCentral account. 

User-added image

Log in to your RingCentral Mobile App using Single Sign-On

Select this option only if your company uses Single Sign-on (SSO) to access RingCentral. SSO can only be enabled by your company Administrator. If you have questions, contact your company Administrator. If you are an Administrator and want to know more information about SSO, see Single Sign-On Overview.

Step 1: 

Tap Single Sign On.

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Step 2: 

Enter your Email Address and then, tap Continue

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Update your RingCentral Mobile App Login Information

It is important to update your RingCentral login information in your RingCentral Mobile App after changing your password to ensure that your RingCentral Mobile App is connected to RingCentral's services. To update your login information, follow the steps below:

Step 1:

Launch the RingCentral Mobile App.

User-added image 

Step 2: 

Tap on your Profile Picture.

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Step 3: 

Scroll to the bottom part, then tap Logout.

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You have now updated your login information. You can now try to log in again to your RingCental Mobile App.
 
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