The Auto-purchase feature ensures your RingCentral account never runs out of calling credits. The selected package will be automatically purchased when you are running low on calling credits, which prevents any potential interruption of service. Purchased funds will roll over month-to-month for up to 12 months.
NOTE: RingCentral has set limits for the protection of customers from fraudulent activities or over usage. If you get a message saying that you have exceeded the maximum allowed value that can be processed on your account in a single billing cycle. For security purposes, please contact Customer Service at 0800 014 8091 to verify your Billing Information and request an account limit increase and proceed with your desired transaction.
This article will guide you on how to set up the Auto-purchase feature of your online account. To do this, follow the steps below:
Under the Admin portal
view, click Billing
Your Service plan details will automatically load.
Under Service plan
, click Auto-purchase
Select the Calling credits package
of your preference, and then click Save
If you make international calls, the included plan minutes will vary depending on the applicable international rate. To view RingCentral's International Dialling rates, go to https://www.ringcentral.co.uk/support/international-rates.html