10/15/18 21:17 PM  

RingCentral Phone Mobile - Update app

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SummaryHow can I view the latest features of my RingCentral mobile app? How can I send a feedback emai to Ringcentral via the mobile app? Where can I see the version of my mobile app?
Details
The About section of your RingCentral mobile app provides information about the application, such as the latest features, the app version and build number, its privacy policy, and software licenses. You can send a feedback email through this section or even rate the application via the app store sites.

Knowing the Version and features of your RingCentral mobile app
Updating your RingCentral mobile app

Knowing the Version and features of your RingCentral mobile app

Step 1:

Launch the RingCentral mobile app.

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Step 2:

Tap My Profile.

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Step 3: 

Scroll down, and then tap About

about

About RingCentral Mobile App

You will be able to see the following information under the About section of your RingCentral mobile app:
   
• Product Tour lets you know more about the capabilities of your RingCentral mobile app.
What's New gives you an overview of the app's latest features.
Send Feedback Email allows you to send feedback about the RingCentral product and service.
Rate App directs you to iTunes or Google Play where you can rate the mobile app.
Tell a Friend lets refer a friend to RingCentral.
RingCentral Apps provides download shortcuts for RingCentral Meetings and Glip by RingCentral.
• Legal is where you can view RingCentral mobile app's Privacy Policy and Software Licenses.
• Version presents the current mobile app version and build number.
 
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Updating the RingCentral mobile app to the latest version

To know if you have the latest version of the app, follow the steps below:

 iOS
Android

iOS

Step 1: 

Launch the Apple App Store

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Step 2: 

Tap Updates.
You will be able to see the Pending Updates for the apps installed on your phone. Look for RingCentral, and then tap Update. If RingCentral is not on the list of apps with pending updates, it means that your RingCentral mobile app is up-to-date.

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Android

Step 1: 

Launch the Google Play Store.

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Step 2: 

Go to the Menu and then select Apps & games.
Tap My apps & games.

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Step 3: 

You will be able to see the list of installed apps on your phone. Under the Updates section, look for RingCentral, and then tap Update. You can also tap Update All to update all the apps that requires update. If RingCentral is not on the list of apps with pending updates, it means that your RingCentral mobile app is up-to-date.

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