01/25/19 19:35 PM  

Phone Numbers - RingCentral Digital Line Overview

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SummaryWhat is a DigitalLine?

The RingCentral Digital line is a phone number assigned to an IP Phone or RingCentral Phone used for both incoming and outgoing calls. It allows RingCentral Users to place outgoing calls to an extension within their RingCentral Company directory, or another phone number anywhere in the world. Incoming calls placed to a RingCentral Digital line routes directly to the User where the Digital line is assigned, and should bypass the Auto-Receptionist.

NOTE: Calling rates vary depending on where you are calling to. For more information, go to Dialing or Calling International Phone Numbers.

IMPORTANT: Without a Digital line, RingCentral Users can only receive incoming calls on the RingCentral Phone and RingCentral Phone for Mobile (VoIP Calling-enabled). Without a Digital line, Users can only place outgoing calls from their RingCentral Phone via RingCentral RingOut. The RingCentral Phone for Mobile does not require a Digital Line to place outgoing calls. To place an outgoing call via the RingCentral Phone for Mobile, VoIP Calling should be enabled, otherwise the call will be placed via RingCentral RingOut.

Account Administrators and Users with special permission can add digital lines for each User on the RingCentral Online Account. For more information, click on the links below.

Set up a RingCentral SIP Phone 
Phones & Devices Overview 

Digital Lines for RingCentral Office Plans (US and Canada)

RingCentral Office plans automatically have Unlimited local Outbound Calling per user per Digital Line. For pricing information, go to RingCentral Office Plans and Pricing.

RingCentral Office plans United States: click here
RingCentral Office plans Canada: click here.
RingCentral Office plans United Kingdom: click here.


Digital Lines for RingCentral Professional Plans (US only)

NOTE: As of November 1st 2017, the Basic and Standard digital lines plans will no longer be available for purchase. However, if you currently have Basic or Standard digital lines, they will remain active. 
Digital Line TypePriceDescription
Digital Line Basic
(RingCentral Professional plans)
$9.99Use your existing RingCentral Professional plan minutes for inbound and outbound calls anywhere in the US and Canada. 
Digital Line Standard 
(RingCentral Professional plans)
$14.99500 minutes of outbound calls to local and long-distance calls anywhere in the US and Canada. Additional minutes are only at 3.9 cents per minute.
Digital Line Unlimited 
(RingCentral Professional plans) 
$29.99Unlimited outbound local and long-distance calls anywhere in the US and Canada.
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