09/22/16 19:18 PM  

Assigning a Number to an Extension or Auto-Receptionist

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SummaryHow do I assign additional number to an extension or auto-receptionist?
Details
Additional numbers to the RingCentral phone system can be assigned and reassigned to different extensions. Follow these instructions to assign an additional number to an extension or to the Auto-Receptionist.
 

Step 1:

Step 2:

On the Admin Portal page, click Phone System > Phone Numbers.
 

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Step 3:

On the Phone Numbers window, select Company and click on the phone number that you wish to assign/re-assign.

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Step 4:

Here you have two (2) options that you can choose:
 
i. Assign the number to Auto-Receptionist, so it will follow the rule that you have under the Auto-receptionist page. Select Auto-Receptionist and then, click Save.
 
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ii. Assign the number to an Extension that will follow the rule set on the extension. Select Extension and click Select Extension.

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QUICK TIP:  Alternatively, back on the Company window, you can just hover on the selected phone number that you want to assign and click on Assign to Ext.
 
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You will be then taken to the Select Extension Window. Select where you want to assign the number and click Save.

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Step 5:

Click Save to confirm changes.

You have now assigned an additional number to an extension or to the Auto-Receptionist.
 
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