Additional numbers to the RingCentral phone system can be assigned and reassigned to different extensions. Follow these instructions to assign an additional number to an extension or to the Auto-Receptionist.
On the Admin Portal page, click Phone System > Phone Numbers.
On the Phone Numbers
window, select Company
and click on the
phone number that you wish to assign/re-assign.
Here you have two (2) options that you can choose:
i. Assign the number to Auto-Receptionist
, so it will follow the rule that you have under the Auto-receptionist page. Select Auto-Receptionist
and then, click Save
ii. Assign the number to an Extension
that will follow the rule
set on the extension. Select Extension
and click Select Extension
Alternatively, back on the Company
window, you can just hover on the selected phone number that you want to assign and click on Assign to Ext
You will be then taken to the Select Extension
Window. Select where you want to assign the number and click Save
Click Save to confirm changes.
You have now assigned an additional number to an extension or to the Auto-Receptionist.