08/14/18 23:39 PM  

Paging - Overview | RingCentral

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SummaryThe Paging feature enables business’ real-time one-way broadcasting through multiple desk phones and overhead paging devices. It is a commonly required function in many industries, such as warehouse, hospital, and retail. It enables real-time announcements to a combination of desk phones and overhead paging devices. It lets you connect to your SIP-based paging devices and start paging, without the need of complicated installation and configuration of analog-to-digital converters. The Paging feature is compatible with RingCentral Polycom and Cisco phone models.

Paging Overview


This feature is available to RingCentral Office customers in US and Canada and can be accessed on the RingCentral Online account.


Increase communication efficiency. Broadcast announcements, as well as emergency alerts, to the entire organization or selected peers.

Eliminating the need to call individual employees with the same message.

Easy creating/adding/modifying paging group over the cloud, anywhere, anytime.

100% SIP digital paging devices compatible. Save cost from installing additional converters for analog devices.

Flexible options for grouping desk phone and/or paging devices based on your business needs.

No additional cost by using existing IP desk phones.

Supported Paging Devices

• Polycom, Cisco, and Yealink desk phones. See the list of supported paging devices.

CyberData V2 Ceiling speakers (for indoor) and V2 Paging amplifiers (for outdoor use)

Cyberdata V3 Paging Server with Nightringer function

You must be an Administrator to do the following:

Add a Paging Only Group
Select the Devices to Receive Pages
Select the Users allowed to page the Group
Provision a Paging Device

 Add a Paging Only Group

1. Click Groups under Phone System.

phone system - groups

2. Click the Paging Only tab, then click the New Paging Only button.

Click the Paging tab, then click New Paging Only.

3. Enter your preferred Group Name and Extension Number, then click Save.

 Add Paging Group - Save

4. Click Yes to configure it immediately. You will be immediately redirected to the Paging extension you have created.

Confirmation - Yes

The Paging Only Details section lets you modify the Extension Number, Group Name, and lets you enable/disable the extension.

Paging Only Details

Click the Paging tab to modify the Devices to Receive Page or select the Users Allowed to Page this Group.

Select the devices to receive pages

1. Click the Paging tab.

Paging tab

2. You will then see a list of Paging-only capable phones below Devices to Receive Page.

Select the phone/s on the list, then click Save when done.

NOTE: You can select up to 25 devices.

Select phones

Select the Users allowed to page the Group

1. Click the Paging tab, then click Users Allowed to Page this Group.

Users Allowed to Page this Group

2. You will see the list of Users Allowed to Page this Group. Select the User/s on the list, then click Save when done.

Select Users

Provision a Paging Device

1. Click Phones & Devices under Phone System.

Phones & Devices

2. Click the Paging Devices tab, then click Add Device.

Paging Devices - Add Device

3. Specify the Paging Device Nickname, then click Next.

The Device Nickname makes it easier for you to identify the paging device.

Paging Device Nickname - Next

4. Follow the instructions on the page, then click Done.

Add Paging Device - Done

If your device is provisioned correctly, the Status on your Device Details will show Online.

Paging Device - Online

See Also

Paging Frequently Asked Questions
Making a Paging Call using the RingCentral Phone for Mobile

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