06/19/18 18:04 PM  

Assisted Provisioning: Cisco/Linksys IP Phones

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SummaryThe steps below detail the process for connecting your Cisco/Linksys phone via assisted provisioning. Before performing the steps, you must have a number added.

Assisted Provisioning for Cisco/Linksys IP Phones



• Check on this list if your Cisco phone is supported by assisted provisioning: RingCentral - List of Supported Phones
• If you purchased your device from a different provider, make sure that the phone is unlocked before you proceed.
• You need to Add a Local Phone Number and assign the Phone number to your Desk phone before you can configure assisted provisioning.


How to Provision your Existing Cisco Phone

1. Log in as an Administrator to your RingCentral Online Account.

2. Select Phone System, then click Phones & Devices.

3. Under User Phones, look for the Existing phone that needs to be assigned to your Cisco phone. You must select a number that is not yet associated with any device. Click Setup and Provision.

NOTE: If the number is not yet assigned to a device, you will see Setup and Provision when you point your cursor over it.

User Phones - Existing Phone

4. Select Cisco / Linksys IP Device, then click Select Phone Model to choose the model of your Cisco phone that you will provision.

select Cisco Phone

NOTE: You will need to manually provision your Cisco phone if it does not appear on the list.

5. You will see the instructions on how to reset the existing configuration on your phone. Click Next once you have finished the steps below.

IMPORTANT: Ensure that the Cisco SIP phone is connected to the network (Ethernet cable connected from the Router, to the phone's SW port) before clicking the Next button. 

6. After clicking Next, a pop-up window displays the provisioning progress as it locates and provisions your device. The phone will reboot and provision by itself. A confirmation window appears once the device has been successfully provisioned.

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How to Provision your Cisco phone to Replace an Existing User phone

Follow the steps below to replace a phone on your RingCentral account with an existing Cisco phone. 
1. Log in as an Administrator to your RingCentral Online Account.

2. Select Phone System, then click Phones & Devices.

3. Under User Phones, click the device that needs to be replaced.

User-added image

4. Click Change Phone.

User-added image

5. Select Phone not purchased from RingCentral, then click Next.

Phones not purchase through RC

6. Follow steps 4 to 6 under How to Provision your Existing Cisco phone to complete the procedure.


Cisco Phone Ports

User-added image

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