05/08/18 17:49 PM  

RingCentral Meetings: Record, Save, and Retrieve a Meeting

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SummaryRecording a RingCentral Meeting allows you to keep a recording of a meeting. You can also specify where the recording can be saved and retrieve it later. Follow the steps below to know how to record, save and retrieve a meeting with RingCentral Meetings for Desktop. This feature is available to both Host and Participant.
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RingCentral Meetings: Record, Save, and Retrieve a Meeting


NOTE: You can ONLY record meetings with RingCentral Meetings for Desktop.

Recording a Meeting with RingCentral Meetings for Desktop
Setting the path where to save a recorded RingCentral Meeting
Retrieving a Recorded RingCentral Meeting
 

Recording a Meeting with RingCentral Meetings for Desktop

1. Log in to RingCentral Meetings for desktop.

2. Click Start with video or Start without video.

rc meetings start meetings

3. Click the Record button to start recording.

record meeting

During the meeting, you have the option to pause or stop the recording. The options can be seen at the upper left hand side of the screen and on the in-meeting menu bar.

rc meetings 5.1 record options

 

Setting the path where to save a recorded RingCentral Meeting

For Windows
For Mac
 

For Windows

Recordings for RingCentral Meetings in Windows is stored in C:\Users\username\Documents\RingCentralMeetings by default. 

1. In your Meetings for Desktop, click Settings.

rc meetings  settings.png

2. Click Recording > Change File Location.

rc meetings 5.1 record set location

NOTE: If you tick the box for Choose a location for recorded files when meeting ends, RingCentral Meetings will always prompt you to specify a location at the end of every meeting.

3. Specify the location and then click OK.

rc meetings 5.1 record set location ok
 

For Mac

Recordings for RingCentral Meetings in Mac is stored in /Users/username/Documents/RingCentralMeetings by default. 

1. In your Meetings for Desktop, click Settings.

rc meetings  settings.png

2. Click Record and click the location beside Store my recordings at:.

User-added image

NOTE: If you tick the box for Choose a location for recorded files when meeting ends, RingCentral Meetings will always prompt you to specify a location at the end of every meeting.

3. Click Choose a new location... and browse the folder where you want to store the recorded meetings. Click Choose to save your selected location.

User-added image


Retrieving a Recorded RingCentral Meeting

A recorded RingCentral meeting is converted to .mp4 as soon as the meeting is ended. Follow these steps to retrieve a recorded RingCentral meeting.

1. In your Meetings for Desktop, click Meetings.

rc meetings meetings

2. Click Recorded and select the recording that you want to retrieve.

From here, you can also select options of your recorded meeting:

• ​Play - Click to watch the recorded video of the meeting.
Play Audio - Click to listen to the recorded audio of the meeting. 
• Open - Click to open the location of the recorded meeting.
• Delete - Click to delete the recorded meeting.

recorded meetings

 

See Also:

RingCentral Meetings Links

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