09/10/18 23:31 PM  

Fax - Configure Email allowed to send Faxes | Admin | RingCentral

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SummaryAdministrators can add an additional email address to their account or to other users to send faxes through Email. Follow the steps below to configure this setup.

Fax - Configure Email allowed to send Faxes | Admin


RingCentral's Email-to-Fax feature allows Users to send a fax message using the Email address configured in their extension. If you want to use Email-to-Fax using other Email Addresses, ensure that your alternate email address is added to your extension's Trusted Email Addresses List for sending faxes. Follow the steps to add allow additional Email Addresses to use Email-to-Fax.

When a User sends a fax via email, RingCentral checks the email address of the sender and only sends the fax if it is on the approved list. In order to use this feature, Users must add email addresses to the Trusted Email Addresses List. It is possible to have up to 25 approved email addresses.

This article will guide Users and Administrators in allowing other email addresses to utilize the Email-to-Fax feature. 

NOTE: Before proceeding to the steps below, make sure that your are already logged in to your RingCentral Online account as an Administrator. See Logging in to your RingCentral Online Account to know more.

1. On the Admin Portal view, click the Users tab, and then go to the User list. Under the Users with Extensions, click the name of the User that you want to modify.

Select User

2. Select Outbound Calls / Faxes and click Fax Settings.

fax settings

3. Enter the email address that you wish to allow to send faxes under 
Email Addresses permitted to send faxes, and then click Add.

add trusted email

4. To add more email addresses, just type it in the text box provided, and then click Add. You can add up to 25 email addresses to a User's Trusted list.

add more email

NOTE: To delete an email address, click Delete opposite to the email address you want to delete.

delete email

5. Click Save.

save settings


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