10/10/17 23:09 PM  

Admin: Adding a trusted email to send faxes

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SummaryI would like to use my personal email address to send faxes through mail. How do I add it on the permitted email addresses list?

RingCentral's Email-to-Fax feature allows Users to send a fax message using their email accounts. To make this feature work, the email address must be added to the User's Trusted Email Addresses list.

When a User sends a fax via email, RingCentral checks the email address of the sender and only sends the fax if it is on the approved list. In order to use this feature, Users must add email addresses to the Trusted Email Addresses List. It is possible to have up to 25 approved email addresses.

This article will guide Users and Administrators in allowing their email address utilize the Email-to-Fax feature. Click on the links below to know more.

NOTE: Before proceeding to the steps below, make sure that your are already logged in to your RingCentral Online account as an Administrator. See Logging in to your RingCentral Online Account to know more.

Step 1:

On the Admin Portal view, click the Users tab, and then go to the User list. Under the Users with Extensions, click the name of the User that you want to modify.

Select User

Step 2:

Select Outbound Calls / Faxes and click Fax Settings.

fax settings

Enter the email address that you wish to allow to send faxes under 
Email Addresses permitted to send faxes, and then click Add.

add trusted email

To add more email addresses, just type it in the text box provided, and then click Add. You can add up to 25 email addresses to a User's Trusted list.

add more email

NOTE: To delete an email address, click Delete opposite to the email address you want to delete.

delete email

Step 3:

Click Save.

save settings

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