10/17/18 18:59 PM  

RingCentral Phone - Using the SMS / MMS feature

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SummaryRingCentral Business SMS / MMS feature enables you to send and receive text messages using your RingCentral Phone. The messages are synchronized with the RingCentral Phone for Mobile.
Details


Ringcentral Phone - Using the SMS / MMS feature 

Supported file types
Limitation
Using SMS / MMS


Supported file types

The following file types are supported for sending and receiving MMS:


Receiving:

• Images: jpg/jpeg, png, gif, bmp , tif /tiff, svg
• Videos: 3gp, mp4, mpeg , flv , wmv , mov
• Audio: mp3
• Files:  vcf / vcard , zip, rtf , html , txt


Sending:

• Images: jpg/jpeg, png, gif, bmp, tif/tiff, svg
• Videos: 3gp, mp4, mpeg, flv, wmv, mov
• Audio: mp3
• Files: vcf/vcard, zip, rtf, html


Limitation

Users cannot send a caption with the image as one message.


Using SMS/MMS


1. Launch and log in to the RingCentral Phone.

NOTE: Make sure you enter the correct extension number.


2. Click the Compose Text Desktop App - Compose Text icon button.


3. On the New Message screen, enter the recipient's number in the To: field. You can also click the Plus User-added image button to select a contact.


4. Type your message in the text box.

Click the Emoji User-added image button to include emojis on your message.

Click the Paper Clip User-added image button to send an MMS.


5. Click Send.

Send Message



See Also

Business SMS / MMS - Frequently Asked Questions | RingCentral
RingCentral Phone Desktop - Audio Conference Overview
Message Storage and Account Data Retention | RingCentral
Accessing Messages on RingCentral for Desktop (Windows)
Messages - Manage your RingCentral Inbox 
RingCentral Phone for Mobile - Send Message

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