Last Modified	10/17/18 18:59 PM

RingCentral Phone - Using the SMS / MMS feature

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Summary	RingCentral Business SMS / MMS feature enables you to send and receive text messages using your RingCentral Phone. The messages are synchronized with the RingCentral Phone for Mobile.

Details

Ringcentral Phone - Using the SMS / MMS feature

Supported file types
Limitation
Using SMS / MMS

Supported file types

The following file types are supported for sending and receiving MMS:

Receiving:

• Images: jpg/jpeg, png, gif, bmp , tif /tiff, svg
• Videos: 3gp, mp4, mpeg , flv , wmv , mov
• Audio: mp3
• Files: vcf / vcard , zip, rtf , html , txt

Sending:

• Images: jpg/jpeg, png, gif, bmp, tif/tiff, svg
• Videos: 3gp, mp4, mpeg, flv, wmv, mov
• Audio: mp3
• Files: vcf/vcard, zip, rtf, html

Limitation

Users cannot send a caption with the image as one message.

Using SMS/MMS

1. Launch and log in to the RingCentral Phone.

NOTE: Make sure you enter the correct extension number.

2. Click the Compose Text Desktop App - Compose Text icon button.

3. On the New Message screen, enter the recipient's number in the To: field. You can also click the Plus User-added image button to select a contact.