feature enables you to send and receive text messages using your RingCentral for Desktop app. This will be synchronized with your RingCentral Mobile App on your mobile devices as well.
• Send unlimited text messages
• Use one business number for voice, fax and text messages
• Send to any number and extension with up to 1,000 characters using the RingCentral Mobile App.
• Message colleagues, clients and department groups. Recipients can reply via Business SMS or their native SMS
• Send MMS. Preview MMS within the message thread, view or play media in-app or in third-party apps.
The following file types are supported for sending and receiving MMS:
Receiving:
• Images: jpg/jpeg, png, gif, bmp, tif/tiff, svg
• Videos: 3gp, mp4, mpeg, flv, wmv, mov
• Audio: mp3
• Files: vcf/vcard, zip, rtf, html, txt
Sending:
• Images: jpg/jpeg, png, gif, bmp, tif/tiff, svg
• Videos: 3gp, mp4, mpeg, flv, wmv, mov
• Audio: mp3
• Files: vcf/vcard, zip, rtf, html
Limitations:
Users cannot send a caption with the image as one message.
NOTE: For more information about RingCentral's SMS/MMS feature, go to RingCentral Business SMS / MMS Frequently Asked Questions.
Follow the steps below to use the SMS / MMS feature.
Step 1:
Log in to your RingCentral for Desktop.
NOTE: Make sure you enter the correct extension number.
Step 2:
Click 
Compose Text .
Step 3:
On the
New Message screen, provide your recipient in the
To: field by providing the number or selecting a contact by clicking the
icon. Type your message in the text box.
To include emojis on your message, click the
icon.
To send an MMS, click the
icon.
Step 4:
Click
Send to send your message.
