10/17/18 17:55 PM  

RingCentral Phone - Overview

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SummaryRingCentral Phone Overview
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1. What is RingCentral Phone?
2. Key Features and Benefits
3. Availability  
4. Features
5. Other RingCentral Phone topics 
 


 

1. What is RingCentral Phone?

RingCentral Phone is an easy-to-use app, and a comprehensive communications hub with all-inclusive phone, fax, business SMS, and conferencing for your desktop. It provides an intuitive interface that optimizes user experience and increases productivity.
 

2. Key Features and Benefits

 

Comprehensive desktop Communication Solution with Easy-to-Use Interface

Make and receive calls and faxes, send text messages, or host a conference from a single app. It provides easy access to view messages, find contacts, manage calls, and change settings.


Integrated with Company Directory

Reach your colleagues with a quick chat or call, with just a few clicks of the mouse. With real-time Phone Presence status among colleagues, you will avoid playing phone tags or forwarding to a busy extension.


Easily Text a Contact or a Group Within Your Organization with Business SMS

Easily send a text message to a contact in your personal or company directory. It allows you to set and select a preferred Caller ID for your text message. There's no need to copy and paste.


Audio Conferencing

With Audio Conferencing, you can start a conference with a click of the mouse, send out a conference invitation via SMS, or email directly without the need to copy and paste the dial-in numbers and access codes. You can also easily add international dial-in numbers in your invitation. The RingCentral Phone also allows you to add callers anytime during a conference.


Microsoft Outlook/Office Integration

Microsoft Outlook/Office Integration allows you to make calls, and send text and faxes to your contacts directly from Microsoft Outlook. There's no need to launch a separate application. Contacts are imported and synced from Outlook. You can also send a document as a fax attachment from within Microsoft Office applications directly. The RingCentral Phone (Windows) supports Microsoft Outlook 2010 and 2013.
 

3. Availability

RingCentral Phone is available for all RingCentral Office, Professional, and Fax plans.

RingCentral Phone for Windows - Installing
RingCentral Phone for Mac - Installing
 

4. Features  

 


• Google and Email login

RingCentral Phone - Logging in using your Phone Number 
RingCentral Phone - Logging in using your Email Address 
RingCentral Phone - Logging in using Google Login 
RingCentral Phone - Logging in using Single Sign-On


• Non-Admin Install and Enterprise Distribution

RingCentral Phone - Non-Admin Install


• Admin configured label for company numbers

RingCentral Phone - Nicknames for Caller ID numbers


• Dedicated Recipient Name and Company Name field for Outgoing Faxes

Fax - Send Fax on the RingCentral Phone app


•  Google Calendar, iCal and Outlook Integration - Join Now feature

RingCentral Phone - Join Now feature


• Plantronics Integration with RingCentral Phone

RingCentral Phone - Plantronics Integration


• Display the User's Extension Number when the User uses the Company Main Number as a Caller ID, when calling another extension within the account

Caller ID - How to change the caller ID? | RingCentral


• Ability to add up to 6 callers to a Multi-way Conference call

RingCentral Phone - Active Call Controls


• Synchronized Favorites list with the RingCentral cloud and accessible from any RingCentral app

RingCentral Phone - Add Contact to Favorites


• Outbound Caller ID options - blocked caller ID and account default caller ID

RingCentral Phone - Set up Outbound Caller ID


• HD Voice quality with new adaptive-rate wideband audio technology (select office plans only)

RingCentral Phone - HD Voice


• HUD interface with search capabilities

RingCentral Phone - Head-Up Display


• Display IVR caller replies

RingCentral Phone -Display Interactive Voice Response 


• Manual Reconnect when on Offline or Calls Only mode

 RingCentral Phone - Troubleshooting


• Send and receive MMS (Multimedia Messaging Service) files such as an image

Ringcentral Phone - Using the SMS / MMS feature


• Google Directory Support 

RingCentral Phone - Google Directory Support


• Windows 10 Notifications Support

Ability to view notifications in Windows 10 UI style.


• Changing the top panel number display

RingCentral Phone - Change Top Panel Number Display



5. Other RingCentral Phone topics

RingCentral Phone - Audio Conferencing
RingCentral Phone - Customize Sound Settings
RingCentral Phone - Scan to Fax
RingCentral Phone - Access Messages | Windows
RingCentral Phone - Fax - Set up Cover Page
RingCentral Phone - Print Fax Message

 

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