10/15/18 18:29 PM  

Contacts - Add Contact to Favorites | RingCentral Phone

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SummaryHow do I add contacts to Favorites on my RingCentral desktop app for Windows?
Details
Contacts found on your RingCentral desktop app can be added to your Favorites which allows you to view their status.  Follow the steps below to learn how to add your Contacts to your Favorites.
 
Adding Contacts can be done in two ways:

Via Contacts Menu
Via Favorites Menu

NOTE: Favorites added locally will be synced to RingCentral cloud and can be accessed from both mobile app and desktop app.

Via Contacts Menu

Step 1:


NOTE:  Make sure you enter the correct extension number when logging in as a User.

Step 2:

Click the Contacts icon.
 
User-added image

Step 3:

Select a contact you want to add to Favorites, then click the Favorite icon Desktop App - Favorite icon.

QUICK TIP: Use Filter to easily sort through your contacts.
 
User-added image

NOTE: You can add up to 60 Contacts to your Favorites list.

Step 4:

The contact/s you added on will now be displayed on your Favorites as User-added image Available and User-added image Busy. Contacts on Invisible or Offline will be seen as User-added image Offline.

User-added image

Via Favorites Menu

Step 1:

Step 2:

Go to Favorites.

User-added image

Step 3:

Click Add Contact User-added image, then select which contacts you would like to add to your Favorites by clicking the User-added imageicon beside the contact.  Click Save to finalize changes.

User-added image

Step 4:

The status of their phone will be displayed on your Favorites as User-added image Available and User-added image Busy. Contacts on Invisible or Offline will be seen as User-added image Offline.

User-added image
 

See Also:

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