01/25/19 21:09 PM  

RingCentral Phone Mac - Screen Voicemail

« Go Back


SummaryHow do I interrupt a caller who is leaving a message on RingCentral for Desktop (Mac)?
The RingCentral for Desktop allows you to screen callers using the Screen Voice Mail Live feature.  This comes in handy when you're expecting a particular call by sending everybody else to your voicemail.

To screen callers, click on Screen Voicemail Live once you receive a call.

User-added image

To interrupt a caller leaving a message, click Pick Up.  Otherwise, click Stop Listening to end the call, but this will allow the caller to finish his message.  You can then check the message at a later time under Voice messages.

User-added image

See Also:

RingCentral desktop app: Pre-Call Controls
Was this information helpful?

Tell us why and what can we do to improve this information