06/08/16 06:08 AM  

Interrupting a Caller Leaving a Message on RingCentral for Desktop (Mac)

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SummaryHow do I interrupt a caller who is leaving a message on RingCentral for Desktop (Mac)?
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The RingCentral for Desktop allows you to screen callers using the Screen Voice Mail Live feature.  This comes in handy when you're expecting a particular call by sending everybody else to your voicemail.

To screen callers, click on Screen Voicemail Live once you receive a call.

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To interrupt a caller leaving a message, click Pick Up.  Otherwise, click Stop Listening to end the call, but this will allow the caller to finish his message.  You can then check the message at a later time under Voice messages.

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See Also:

RingCentral desktop app: Pre-Call Controls
 
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